Course Overview

ISO/IEC 17021-1:2015 and its related parts are a series of International Standards or Normative documents relating to conformity assessment requirements for bodies providing audit services and certification of management systems.

Certification Bodies that are accredited to this standard have demonstrated impartiality and competence, to give assurance that certified activity carried out by these organizations can be used with confidence.

Who Should Take the Course?

The course is aimed at those wanting an awareness of the requirements for the development, operation and maintenance of an accredited Management System Certification Body. This could include:

§  Owners

§  Certification Body Operational Personnel

§  Technical Managers

§  Quality Managers, Coordinators and Officers

§  ISO/IEC 17021-1 Technical Assessors

Education and/or Experience and/or Prerequisites

You must at least have one (1) year of on-the- job experience in any Engineering discipline.

Work experience must be in a full-time, paid role. Paid intern, co-op, or any other course work cannot be applied toward the work experience requirement.

Covered Topics

§  Overview of Management Systems Certification

§  Scope, Definitions and Principles

§  Organization and Governance

§  Operational Control

§  Impartiality

§  Management of Competence

§  Developing a New Certification Scheme

§  The Certification Process including:

§  Program Planning

§  Audits and Integration – Programming, Planning, Meeting Objectives and Reporting

§  Decision Making

§  Management System Requirements

Benefits

What Are the Core Competencies of an ISO 17021 Standard?

·       An understanding of the requirements of the standard, as delivered by practicing SKEDMIA’s lead assessors

·       Knowledge to apply the requirements of the standard including those relating to impartiality, competence and the management system certification process

·       Worked in interactive sessions with fellow candidates to help develop their understanding of the requirements through discussion

What are the Advantages of ISO 17021 to your Company?

§  Makes your organization better at identifying process issues that waste time and money.

§  Use the time and money saved to further develop the capabilities of your organization.

§  Use these improved organizational capabilities to drive the bottom line (earnings).

§  Invest these cost and time savings to provide improved products and services.

§  See the improvements increase customer satisfaction, which drives the top line (revenue).

§  Increase market share—more for you, less for your competitors

Study Material

§  The Training is based on both theory and best practices used in AMS Audit

§  Lecture session illustrated with example based on case studies

§  Practical exercises as based on case study as includes role playing and discussion.

End of Course

After Completing the session and passing each session examination, the student can take final exam. Once the final exam is cleared, then it is considered as end of course.

Course Duration

• 2-3 days