About this course
IT Troubleshooting Skill Training Course
Introduction:
How to Troubleshoot: IT Troubleshooting Skill Training is about applying logic over technical components to identify faults. It is not about memorizing specific tasks for specific problems. The program focuses on developing a methodical approach to IT troubleshooting.
Objectives:
You will learn the fundamentals of efficient troubleshooting using technical deduction and fault isolation. Through repetitive exercises and drills, the program will condition your technical reflexes to raise your troubleshooting intelligence.
Course Outlines:
§ What Is Troubleshooting
§ Principles of Troubleshooting
§ Why Isolation?
§ Isolation Method in Troubleshooting
§ Verbal Troubleshooting
§ Process Troubleshooting
§ Components Troubleshooting
Who should attend?
§ Students
§ IT Professionals
Learning Outcomes:
§ Skill program complements ITIL and is ideal for Technical Managers looking to build a more productive and consistent technical team.
§ Take this ultimate IT Troubleshooting Skill Training course now and learn how to troubleshoot basic issues.
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